By booking Driving Lessons with me you are agreeing to the following Terms & Conditions:
Fees & Offers
Lesson fees will be quoted at the time of booking and may be increased at any time with a minimum of 1 month’s notice. Fees may be paid by cash, debit card or BACS payment (prior to the lesson). If you decide to pay by making a block booking payment, then block booking payments are due at the beginning of your first lesson. If you decide to cancel your lessons mid-way through your block booking period, refunds will be considered.
Timing
I will do everything possible to ensure that your lesson starts and finishes on time but cannot be held responsible for unforeseen delays in getting to you e.g. traffic jams. Any lesson time lost as a result of this would be made up by the instructor at the end of the lesson time if possible or at a later date to ensure the pupil still gets their full lesson time.
Lessons can only be booked if the pupil can certify that a valid suitable licence is held to drive the tuition vehicle. Pupils must inform their instructor immediately if they receive any endorsements on their licence during the period they are receiving tuition.
Cancellations
You must give a minimum of 24 hours’ notice if you wish to cancel or change your lesson. Failure to do this will result in the full lesson fee being payable or hours lost if you have prepaid. In the event of me arriving for a lesson and the pupil not being present I will normally wait for a maximum of 15 minutes before abandoning the lesson. If you consistently cancel without 24 hours notice you may be required to pay in advance for future lessons. “Excessive cancellations, regardless of notice given and long periods in between each lesson session is unacceptable and may result in me withdrawing my services as your driving instruction provider”. I reserve the right to cancel. postpone or change a lesson for any unforeseen circumstances, at short notice and for any reason (e.g dangerous weather conditions, a fault with the car or if it is suspected that the pupil may be unfit to drive due to the effects of drink and drugs) without having to compensate the pupil for the cancelled lesson.In this situation the instructor will contact the pupil to re-arrange a lesson with mutual consent or charge the pupil if the lesson is cancelled as a result of the pupil’s actions. Whenever possible I will give the same notice I impose on pupils for postponing or cancelling a lesson.
Pick up & finish location for lessons
You should agree with me where your lessons will start and finish when making any lesson bookings. Changes to your pick up and finish location will only be considered if good notice is given. If you request a different meeting or finishing place to that already agreed, your lesson may be shortened to cover any additional traveling time to avoid disrupting other lessons and tests.
Test dates
A date will be booked that is agreed by both pupil and instructor. On the day of the test, you will be required to pay for a minimum of 2 hours use of car, which will include approximately 45 minutes of pre-test practice including the drive to test centre, use of the vehicle during the practical test, post test debrief and the journey home.
Use of your instructors driving school car
I reserve the absolute right to refuse, at any time, the use of my car for any test/lessons:
- If your driving is considered below the standard required for the test or it is considered you are not likely to reach the required standard in the time available.
- If your driving standard has been adversely affected by the cancellation of lessons for whatever reason.
- If you appear unwell or to be affected by the influence of alcohol or drugs including medically prescribed drugs.
- If any fees remain unpaid.
Lesson and test bookings are accepted only on the express understanding that I will not be liable for any costs, expenses, claims or losses caused or incurred following my refusal or inability to provide a car for any reason for test. In the event that I accompany you to your driving test and your test does not go ahead due to your negligence for example booking the wrong day or test centre, then you will still have to reimburse me for costs and time.
Legal liability
Your instructor makes every effort to train pupils to the highest standard but can in no way be held liable for any errors the pupil may make before, during and after passing a test.
Privacy Policy
I will retain customers names, phone numbers and addresses securely on a pin number protected mobile phone during and after learning to drive. I will not share any information with third parties.